Mobile commerce
Firethorn mobile consumer wallet
Mobile banking is here
Firethorn delivers a powerful yet flexible mobile banking and payment solution. From a single, secure, certified application embedded on select wireless handsets, consumers can view account balances and history, transfer funds, receive and pay bills and quickly clear contents if their mobile device is ever lost or stolen.
Professional services for mobile banking success
From the start, Firethorn’s experienced team of professionals helps financial institutions seamlessly deliver valuable mobile banking and payment services to their customers. Our detailed implementation, training, customer support and marketing programmes enable banks to leverage Firethorn’s financial services and wireless expertise.
Benefits
Simple, secure, scalable and seamless solution
Firethorn delivers a powerful yet flexible mobile banking and payment solution with a readymade pathway to contactless payments. From a single, secure and scalable solution, consumers can view account balances, transfer funds, receive and pay bills and quickly clear contents if the device is ever lost or stolen. Users can perform functions on virtually any wireless device or network they choose, even when the device is offline.
Pre-loaded solution
Firethorn is the only mobile banking and payments solution pre-loaded on select handsets. This ensures visibility, discoverability, distribution and use of your mobile banking solution.
Streamlined enrolment = superior user experience
Because a pre-loaded solution is embedded on the mobile device, it is featured as part of the device activation process. As a result, consumers benefit from a streamlined enrolment process, ensuring the tightest integration and a quality mobile banking experience.
Marketing support
Firethorn financial institution and mobile network operator partners are together supporting the nation's first full-scale nationwide, multi-million-dollar, joint advertising and education campaigns to promote mobile banking and payments. The ability for financial institutions to accelerate and sustain adoption, and do so at a fraction of the cost of going it alone, is invaluable.
End-to-end customer support
Firethorn provides customised customer service and support training for all network partners. This means regardless of who your customers contact or call, they’ll receive support.
Firethorn security
Firethorn features a managed security experience that upholds advanced industry security standards. Firethorn can readily fulfil financial institutions' individual security objectives because of its proven track record in financial services technology implementations. This translates into peace of mind for financial institutions and confidence for customers.
End-to-end security
Firethorn implements the following security measures to ensure the safety and security of financial data:
- End-to-end data encryption
- Physical and logical data centre security
- Fraud detection and monitoring
Mobile handset security
Firethorn has implemented a variety of security measures that are activated on the mobile phone itself to protect consumer data, including:
- PIN authorisation and lockout
- Multi-factor authentication to ensure compliance
- Deactivation in event of theft or loss
- Encryption of locally stored data
- Secure registration of mobile phones
